UK Responsible Person
Slow responses, surprise fees, no answers when a question gets technical: the usual reasons brands switch Responsible Person. The move itself is straightforward when someone who has done it before runs the handover. Taylored takes over as your UK Responsible Person with your files reviewed, your products re-notified and your cover continuous throughout.
No gap in cover, no products off the market, and a plan for your labels that respects the stock you already hold.
Most brands do not switch on a whim. They switch because an email about a paused listing went unanswered for a week, because a question about a new claim got a shrug, or because the renewal invoice arrived with fees nobody mentioned when they signed.
Other signals are quieter. Your RP has never asked to see your Product Information Files. Your labels went to print without anyone checking the UK address or the warnings. A regulation changed and you heard about it from a competitor rather than from the person legally responsible for your products.
Sometimes the trigger is growth rather than failure: you have added medical devices to a cosmetics range, you want UK and EU cover from one partner, or your range has outgrown a provider built for three-product start-ups.
Whatever the reason, the question that stops most brands is the same: what happens to my products while I move? The answer is nothing, if the handover is sequenced properly. Here is how it works.
Your Product Information Files, including the CPSRs, belong to you. We request them from your current RP, review every file on arrival and tell you if anything needs updating before it goes back on our shelf.
Each product's SCPN notification has to be updated with the new Responsible Person's details. We handle every notification and confirm when each one is live.
Your label must carry your current RP's name and address, so a change of RP means a label change. We plan it around your print runs and advise on selling through existing stock, which is the question everyone asks first.
The whole process runs off one document: a handover plan with every product, its notification status and its label date, shared with you from day one.
Cover never lapses because the steps overlap rather than follow each other.
We look at your product list and, where possible, your existing files, confirm what can be transferred as-is and what needs work, and give you a fixed price for the switch and the ongoing cover.
We are appointed and begin the file review and re-notifications while your current RP remains on record. Your products stay legally covered by the outgoing RP until each new notification is live.
Once every product is notified under Taylored and the label plan is agreed, you give notice to your old provider. Only then does their name come off; ours is already on.
The one thing we ask is that you do not cancel your existing RP before talking to us. Cancelling first is the only way to create a gap.
From the day we are appointed, the following sit with Taylored:
Formal UK Responsible Person designation for every product in your range
Holding and maintaining your Product Information Files, reviewed on arrival
SCPN re-notification of every product and variant, confirmed individually
Label and artwork review, with a sell-through plan for existing stock
Legislation monitoring, with formula-specific alerts when a change affects you
OPSS and Trading Standards liaison, vigilance and serious undesirable effect reporting
If your files arrive with gaps, we tell you exactly what they are and quote the fix before doing it. Nothing is silently added to the bill.
Since Brexit the EU Responsible Person and UK Responsible Person are separate legal roles under separate regulations. Many brands hold them with two providers, which doubles the correspondence and halves the accountability.
We act as both under one roof. A switch can move one role or both, and where it moves both, the PIF review, re-notification through SCPN and CPNP, and the label plan are run as a single project.
If you only sell in Great Britain today but plan to enter the EU, switching to a provider that can do both saves a second handover later.
What drives a UK Responsible Person fee, what should be included as standard, and what budget providers quietly leave out.
A switch has two parts: a one-off handover, priced on the number of products to re-notify and the state of the files we receive, and the ongoing annual cover, priced the same way as any new UKRP appointment. Both are fixed in writing before you give notice to anyone.
We do not publish a rate card, because moving five products with clean files is a different job from moving forty with CPSRs that need updating. What we promise is that the price you agree is the price you pay, and that the file review comes first so there are no surprises.
For medical devices the handover involves the MHRA rather than SCPN: your device registrations move to the new UK Responsible Person, and the MHRA is notified of the change. The same principle applies: the outgoing UKRP stays on record until the new registration is complete.
We act as UKRP for general medical devices, IVDs and software, and for brands that sell both cosmetics and devices the switch is run as one project with one contact.
No. The handover is sequenced so cover is continuous: your current Responsible Person remains on record until each new notification is complete, and only then do you give notice. Nothing is delisted or uncovered in between.
Your label must show your current Responsible Person's details, so a label update is part of the plan. We schedule it around your next print run and advise on selling through existing stock as part of the handover.
They are used to it, and you own your Product Information Files. We manage the request so you do not have to chase, and if a provider drags its feet we know what to ask for and how.
For a range with complete files, re-notification typically completes within a few weeks of appointment, product by product. If files need updating first, we tell you what and how long before you commit.
Legally, yes: the regulation does not tie you to a provider. Contractually it depends on the notice period you signed, which is why we run the parallel-cover period to fit your notice date rather than the other way round.
We are a regulatory partner, not an address. Brands come to us because their questions get answered by consultants who write CPSRs, review artwork and speak to OPSS every week, and stay because the fee is fixed and the cover is real.
