Case Studies

Case study
One

Full Compliance Remediation Following a Responsible Person Failure

Client Context

  • Established cosmetics brand selling across the UK, EU and US
  • Inherited significant compliance gaps following a poor experience with their previous Responsible Person
  • Product Information Files (PIFs) and safety documentation not maintained or up to date

Challenge

  • Multiple errors on product packaging and artwork
  • Incomplete or missing regulatory documentation across the range
  • Unsubstantiated marketing claims across social media and the brand website
  • Product and business registrations not properly maintained across UK, EU and US markets

Our Support

Taylored led an intensive four-month remediation programme, acting as Responsible Person and rebuilding the brand's compliance position from the ground up:

  • Appointed as Responsible Person for the UK and EU across the full portfolio
  • Full audit and remediation of PIFs for every product
  • Artwork and packaging review, correcting labelling errors and non-compliant claims
  • Marketing claims review across social media, website, and promotional materials, with a clear remediation plan
  • Re-established compliant product and business registrations across UK, EU and US markets
  • Provided a clear ongoing compliance framework to prevent future recurrence

Outcome

  • Full compliance restored across UK, EU and US within four months
  • Entire portfolio fully documented, notified and market-ready
  • Brand reputation and regulatory standing protected
  • Ongoing Responsible Person support in place to maintain compliance going forward
Case study
Two
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